What I Know About Running Coffee Shops by Colin Harmon
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Compulsory reading for anybody thinking about opening a cafe. Scratch that... you should read this even if you already operate a cafe.
Colin Harmon is a four-time Irish Barista Champion and owner of 3fe Coffee, a progressive specialty coffee shops in Dublin. His work in coffee has extended to roasting, training and consultancy work, as well as developing coffee equipment for the specialty market and beyond.