Do you take pride in delivering the highest quality beverages to delight customers? If so, Stitch Coffee invites you to join our team as an experienced all-rounder at our prestigious flagship locations in Sydney. Bring your expertise and dedication to create memorable coffee experiences that leave a lasting impression!
Company Name:Stitch Coffee
Location:Broadway, QVB, Sydney Fish Market & Central
Position:All-Rounder (Customer Service) -Part Time & Casual Positions Available
STITCH COFFEE was born of an idea that coffee is much like a tapestry—it is a weaving of origins and flavours to create a delicious cup. Today we are a company heavily focused on creating connections through coffee, from green bean importers, to everyday coffee drinkers and everyone in between. Our love for coffee is showcased by professional baristas, daily home brewers and the cafes that serve our coffee. We continue to source coffee ethically from around the world and ensure that we have the ability to communicate this with our community. We are continuously evolving our buying practices and fostering relationships with importers and farmers to ensure a healthy future for coffee.
Your Responsibilities include but are not limited to: Expertly prepare and serve a wide range of coffee beverages with precision and consistency, ensuring each cup meets our strict standards of excellence.
- Showcase your skill and creativity through meticulous latte art elevating the visual appeal of each beverage.
- Engage customers in meaningful conversations about our premium coffee offerings, sharing insights into origins, flavor profiles, and brewing techniques to enhance their coffee knowledge and appreciation.
- Maintain a clean and organized workstation, adhering to stringent hygiene and safety protocols. Regularly calibrate and maintain equipment to ensure optimal performance.
- Collaborate seamlessly with the Head Barista, fellow baristas and team members, supporting each other to maintain a smooth workflow during peak hours and deliver exceptional customer service.
- Cultivate a welcoming and friendly atmosphere, providing attentive and personalized service to create a memorable experience for every customer.
- Handle transactions accurately and efficiently, utilizing strong math skills and attention to detail.
- Contribute to the overall ambiance of our coffee shop by assisting with tasks such as organizing displays and maintaining an inviting environment.
Requirements:
- Proven at least 2 years of hospitality experience, by demonstrating the skills listed below:
- Able to communicate the profile of coffee origins to customers in a professional manner that is engaging and leading the conversations toward sales.
- Excellent communication and interpersonal skills, with the ability to engage customers in informative and enjoyable conversations.
- Ability to thrive in a fast-paced environment, multitask effectively, and maintain composure under pressure.
- Flexibility to work various shifts, including weekends and public holidays, to accommodate the needs of our customers.
- High standards of professionalism, hygiene, and attention to detail.
- Positive attitude, team player mentality, and a strong work ethic.
Join the Stitch Coffee team and be part of a dynamic and dedicated group of professionals who are passionate about creating an exceptional dining experience. If you are ready to showcase your cooking expertise and contribute to our pursuit of excellence, apply now for the position of barista!
If you have what we are looking for, please send us a resume and a cover letter. Only successful candidates will be contacted.
Your application will include the following questions:
- Do you have customer service experience?
- Which of the following statements best describes your right to work in Australia?
- How much notice are you required to give your current employer?
